Troubleshooting

The Thermostat API doesn't seem to be responding to requests, what do I do?

The first thing to do is log into the Thermostat server with ssh admin@thermostat.fmservers.io and check the status and logs of the thermostat-api-application-1 Docker container to ensure it seems to be running properly. Then look at the Thermostat application logs in /home/deploy/thermostat/data/api/logs to see if there are any log messages that indicate what the problem is. If there are no obvious problems indicated in the Docker logs or the application logs then you will need to study the source code of the API server to determine the cause of the problem.